Even the NY Times says that Apple has lost its cool. No other company uses the law to intimidate its media critics, as Apple does. No other company tries to restrict what you can do with its products, as Apple does. No other company is as hostile to open source software, as Apple is.
Apple products are overpriced and crippled. Apple has a loyal customer base, but it is a bit like AOL's customer base. People sign up because they think that the service limitations will make the product easier to use. But it is only easier if you are willing to be locked into to the company's business model. It is not easier if you want some flexibility in your use of the product.
Update: Pres. Obama is now a critic:
With iPods and iPads and Xboxes and PlayStations--none of which I know how to work--information becomes a distraction, a diversion, a form of entertainment, rather than a tool of empowerment, rather than the means of emancipation.